OptiLogix offers a unique one-stop-shop product capability that covers the functionality of all the combined voice recording specific products that are offered by individual vendors like Aculab, Ai-logix, Audiocodes, Cybertech, Dialogic, Digium, Eletech, Innoventif, Pika, Sangoma and Synway. The voice devices supported by Xtend IVR include PIKA, Ocha, Synway, Donjin, SIP, NMS, Diva Server, Ai-Logix, H.323, Dialogic, TAPI, Sangoma etc. Additional voice devices are being supported on an on-going basis, depending on customer requests and device availability. Which is the latest version of Xtend IVR? CTI, Call Center Solutions Ai-Logix, Inc. Designs and manufactures the finest computer telephony integration and call recording products. Services include call monitoring, recording and logging in addition to speech recognition and telephony board products. DriverHive is a driver updater service that will scan your computer's installed devices, identify the best fitting drivers and provide them in an easy, convenient format. Individual drivers may be available on manufacturer websites at no charge.
Insert the Ai-logix board on the PCI slot of the computer. Install the Ai-logix hardware driver from the installation CD. Configure the Ai-logix Voice Card. Install the Xtend Voice Logger and insert the HASP HL key into the USB port of the computer. Configure the voice device from the browser interface of Xtend Voice Logger.
Drivers Ai-logix 64
Ai-Logix, Inc. designs and manufactures the finest CT integration, call centre recording and call centre monitoring products. Ai-Logix hardware and SmartWORKS software development API's are used by developers worldwide to provide communication solutions for public safety and call centre recording, service observation, IVR, unified messaging, and intelligent dialing.
Ai-Logix, Inc. designs and manufactures the finest CT integration, call centre recording and call centre monitoring products. Ai-Logix hardware and SmartWORKS™ software development API's are used by developers worldwide to provide communication solutions for public safety and call centre recording, service observation, IVR, unified messaging, and intelligent dialing.
The SmartWORKS™ product family comprises the latest offering in Voice and Data cards for call recording, call logging, IVR, UM, Intelligent call handling and other CTI applications. All SmartWORKS™ products have a full complement of on-board voice resources tightly integrated with telephony interfaces. The telephony interfaces supported include high impedance analog, digital trunk, and digital PBX telephone sets as well as interfaces for terminating analog and digital trunks. SmartWORKS™ API offers a large selection of voice CODECS including G.723.1, G.729A and MS GSM.
The SmartWORKS™ product family includes the IPX Series for IP-PBX call recording applications, the NGX Series for recording proprietary PBXs, the DP Series for passively monitoring and recording T1/E1 trunks, the DT Series for voice-driven monitoring and recording of T1/E1 trunks with service observation and the LD Series for voice-driven monitoring and recording of analog lines with complete line supervision.
The Ai-Logix SmartWORKS™ call recording hardware is used by the worlds leading Call Recording software solution providers including: Witness Systems, etalk, ASC, Verint Systems and Talking Computers Ltd.
For More Information or to Request a Quote Contact Interworld Electronics
- DP Series
SmartWORKS DP Series T1/E1 Passive TAP Cards - DT Series
SmartWORKS DT Series Single or Dual T1/E1 Terminate Card - HPX Series
Software Based IP Call Recording - Host Media Processing - LD Series
SmartWORKS LD Series Next Generation Analog Passive/Active Card - NGX Series
SmartWORKS NGX Series Passive PBX Call Recording System - TX100
TX100 Mirror Port Unit (Universal Tap Box) - TX1000
TX1000 Mirror Port Universal Tap Box
DATASHEET Get the the datasheet for this product Download PDF Next Generation Analog Passive/Active Telephony Card
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| SmartWORKS™ LD Series Key Features and Benefits • Media Control - CODECS • Tone Detection / Generation • CallerID/FSK/DTMF/MF Detection • Activity / Silence Detectors • Switching (H.100) • Automatic Gain Control (AGC) • Automatic Volume Control (AVC) • Stereo Recording • Echo Cancellation • Call Progress Monitoring (CPM) • Full-duplex Channels • Media Streaming • Live Monitoring • Start/Stop Call Recording Triggers • Beep tone generation for passive mode
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The SmartWORKS™ LD... Designed for analog networks, the SmartWORKS™ LD has both passive and terminate network interface capabilities. Featuring programmable voltage thresholds and loop reversal detection, the SmartWORKS™ LD is easily configured to accommodate variations across analog networks. This product is offered in 4, 8, 16 and 24 port versions, suitable for small to large offices and call centers. |
Tap Environment The LD series accomodates low to high density environments with 4, 8, 16, or 24 port boards. The SmartWORKS™ API supports a total of 512 channels per system. The tapping point can be anywhere on an analog line: between Central Office and PBX, Central Office and phones, or PBX and phones. Terminate Environment The LD series can be used to initiate as well as terminate calls. When configured as an interactive resource, phone lines can directly connect to and terminate on the LD boards. Standard ring detection is available. World-Wide Analog Support The SmartWORKS™ LD supports passive call recording on ground start and loop start analog networks. It has line terminating capabilities for loop start environments. Features such as programmable voltage thresholds, voltage detection, and polarity reversal are managed through the common SmartWORKS™ API. As a result, the SmartWORKS™ LD easily adapts to variations found on analog systems throughout the world. Built in Performance Monitoring Built in voltage detection allows SmartWORKS™ LD to distinguish a disruption of service if a cable is damaged or disconnected. This feature is unique in the industry and only available on the LD series. 4-24 Port Telephony Cards Offers low to high density boards that are ideal for any analog environment.
On Demand Voltage Detection Voltage values are reported with standard SmartWORKS™ API events to simplify application development.
Programmable Voltage Thresholds Control voltage detection event reporting with ease by adjusting the board to the local analog environment.
Detects Polarity Reversal Adapts to environments where Tip and Ring are reversed.
Minimum 18k Ohm Impedance High impedance receivers record both sides of a call without interrupting service.
CODEC Support SmartWORKS™ offers a large selection of voice CODECS (including G.723.1, G.729A and MS GSM)
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Applications Click to see how the product functions with the SmartWORKS™ API...> LD boards connect directly to a standard POTS line or behind a PABX. LD provides passive monitoring of voice conversations and signaling or acts as a point of termination for applications such as IVR, Automated Attendant, and Unified Messaging. Click to see an image |
PRODUCT SPECS |
Hardware System Requirements Pentium 4 or equivalent · 2 GHz or better PCI motherboard or passive backplane with 3.3V power supply, PCI2.2/PCI3.0/PCI-X/PCI-E with 3.3V power supply | SDK Ai-Logix Native SmartWORKS™ API SmartControl (Control Panel) SmartVIEW (Card functionality test application)
| Operating Systems Windows2000 Professional/Server, WindowsXP Professional (SP3), Windows2003 server (32-bit/64-bit), Windows2008 server (32-bit/64-bit), Widnows7 (32-bit/64-bit), Windows8 server (Call for variant details)
| Host Interface Bus Compatibility: PCISIG 2.2/PCI-X/PCI-E1.1/x1,x4, x8, x16 and Gen 2.0 PCI Express slots Bus Speed: 33/66/2500MHZ Bus Mode: 32/64 bit bus
| Technical Specifications Max boards per system: 16 Max ports per system: Up to 512 Resource Sharing Bus: H.100 (except LD409)
Environmental Conditions Operating Temperature: 0C to +60C Storage Temperature: -20C to +85C Humidity: 8% to 80% non-condensing Storage humidity: 8% to 80% non-condensing
Physical Characteristics Form Factor: Full size PCI/PCI- E card Or half size PCI card
| Analog Jack Audio Connector: 3-pin 0.1” ctr header (LD409) -OR- 3.5mm (LD809/LD809X/LD809-eh, LD1609/LD1609-eh, LD2409/LD2409-eh) Male stereo Plug (1609 & 2409 only) Output impedance: 300Ohms Input impedance: 33KOhms Mic bias: +5VDC @ 4.7KOhms Input gain: +9dB Output gain: 0 db @ 300Ohms Full scale input: 370 mVRMS Full scale output: 1.1 mVRMS open circuit
| Telephony Interface Signal/Noise ratio: 35dB referenced to -15dBm Idle channel noise: Less then 20dBrnc Crosstalk coupling: Less then -70 dB (0dBm, 1004Hz) Frequency response: 300Hz to 3400Hz +/-3dB Ring detection: 30Vrms (min), 16 to 68Hz Ringer Equivalence Number: < 0.5 Echo return loss: 28 dB +/- 3dB @1400Hz External Connector: RJ-14 (LD409) OR RJ-21 (LD809/LD809X/ LD809-eh,LD1609/ LD1609-eh, LD2409/ LD2409-eh)
| Audio Signal Receive range: -68 dBm to + 3 dBm Input gain control: +24 to -50 dB Silence Detection: Programmable from API Transmit volume control: +24 to -50 dB to H.100 Automatic Gain Control (AGC): Programmable from API Automatic Volume Control (AVC): Programmable from API Activity Detection: Programmable from API Frequency Response: 300 - 3400 Hz (+/- 3dB) | Telephony Interface (Passive Mode) Trunk Type: Loop Start/Ground Start Trunk Interface: High Impedance (Z) AC Impedance: 18 kOhms Voltage Detection: Two software programmable thresholds Range: -61V to + 61V Accuracy: +/- 2V | DTMF Tone Detection DTMF digits: 0 - 9, *, #, A, B, C, D Dynamic range: -38 dBm to 0 dBm Minimum tone detection: 40 ms / programmable Interdigit timing: 40 ms min. Acceptable twist: Per LSSGR sec. 6, 8 dB forward, 4 dB reverse Frequency variation: Accept all +/- 1.5%, reject all +/-2.5% Noise tolerance: Per LSSGR sec. 6 Talk off: Bellcore TR-TSY-000762
| Telephony Interface (Terminate Mode) Trunk Type: Loop Start AC Impedance: Software Selectible FCC, EU, China, Australia Loop Detection: Off Hook: 8mA (max) LD409 On Hook: 6mA (min) (LD409) OFF Hook: 11mA (max) (LD809/LD809X/ LD809-eh, LD1609/LD1609-eh, LD2409/LD2409-eh) On Hook: 9mA (min) (LD809/LD809X/ LD809-eh, LD1609/LD1609-eh, LD2409/LD2409-eh)
| Telephony Connectors LD409/LD809: RJ-14 LD809X/LD809-eh: RJ-21x LD1609/LD1609-eh: RJ-21x LD2409/LD2409-eh: RJ-21x Ports LD409 4 ports LD809/LD809X/LD809-eh 8 ports LD1609/LD1609-eh 16 ports LD2409/LD2409-eh 24 ports * -eh denotes PCI-E slot card | POWER REQUIREMENTS 4 or 8 Channel (PCI 2.2):+ 3.3 V DC: 1.0 A, +5 V DC: n/a, -12 V DC: n/a, +12 V DC: 100 mA, Watts (Max): 4.5W 16 Channel (PCI 2.2): + 3.3 V DC: 1.3 A, +5 V DC: n/a, -12 V DC: n/a, +12 V DC: 200 mA, Watts (Max): 6.7W 24 Channel (PCI 2.2):+ 3.3 V DC: 1.5 A, +5 V DC: n/a, -12 V DC: n/a, +12 V DC: 220 mA, Watts (Max): 7.6W 8 Channel (PCI Express):+ 3.3 V DC: 1.6 A (RJ-21 connector only) 16 Channel (PCI Express)+ 3.3 V DC: 2.1 A 24 Channel (PCI Express)+ 3.3 V DC: 2.3 A
| Part number | 910-0801-001 | LD409 | 910-0802-001 | LD809 | 910-0808-001 | LD809X | 910-0803-001 | LD1609 | 910-0804-001 | LD2409 | 910-0701-001 | LD809-eh | 910-0701-002 | LD1609-eh | 910-0701-003 | LD2409-eh |
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